Getting work done by someone else is difficult but how to inspect what you expect. Being a boss, one must take ownership and responsibility. Checks and balance are necessary, but employees should have the freedom to work how they want it, show employees that they are a significant member of the organization, and their work is essential.
Team building and unity are also necessary. Assign and discuss tasks clearly, so there will be no ambiguity.
Diving deep on inspect what you expect
1. Less Monitoring and more guidance :
Leaders do not have to micromanage every move of the team member. Micromanaging has negative connotations, but this does not mean that you can’t guide them. Guide the employees keenly and ask questions if you feel something is not right.
2. Communicate About the Expectations:
While given the task, it’s the lead responsibility to ensure that team members are clear about their role, objectives, and commitment. When people are struggling in their roles, they are most of the time because they are not fully resourced or are ambiguous about their role. The easy solution is to be there with employees, assist them if required, and inspect how they are doing their job.
3. Discussions:
A good leader is always available for their team members, and his/her doors should be open for them. They do not have to be on their employee’s shoulders all the time, but follow-ups are crucial.
Arrange meetings for planning, listen to their ideas openly, and then give feedback. Schedule an appointment early morning every day for a few minutes and determine if the plan is going in the right direction. If not, discuss it then and there.
4. Training:
Proper training and guidance are necessary for the managers, team leads, and employees to maintain productivity and the best results. It is the duty of leadership that employees are well-coached and provided with the required tools. The process of training should include the operation to inspect what you expect.
5. Feedback:
It’s been observed that we are quick to give negative feedback but delay the positive one. When you provide feedback, always start with the positives; this way, the employee would listen and understand better about his/her weak points. Leadership should contemplate themselves at the receiving end of the feedback too for the company’s bright future, even before it is required.
6. Goal Settings:
Any organization should make it a practice for the employees to set their goals. Do you know why it’s better to set goals? Because Goals make us move in the right direction in personal and professional lives.
If you are not settings the goals, it means you are limiting your ability, and the team members will also lack guidance and direction. Goals are the expectations that we set, and now we have to inspect accordingly.
7. Inspect the Results:
After assuring that the tasks are straightforward and everything is explained thoroughly. Now is the time to inspect the results. They believe that the project is completed the way you explained, give positive feedback for keeping a team member motivated.
Something is missing, you need to figure out yourself first to miss any point in explaining. If yes, do the needful if no, then you may need to explain to the team member again.
“Inspect what you expect. Everything changes! Your goals must keep shaping, shifting, and flexing to fit these fast-changing times. Adopt a regular and consistent review process” s. – Charles Peter Kehinde (Jnr)